Terms and Conditions

Effective Date: 7 July 2026

1. EVENT DETAILS

1. 1. The Client confirms and agrees that the information completed in Clause 1 of the Agreement is true and correct.

1. 1. The event start and end time may change but must be confirmed in writing not less than 14 days before the event date when sending the final Event Timeline & Flow Of Events as per clause 5 of the Terms & Conditions of the Agreement to The Wedding DJ’s.

1. 1. The event setup time and strike/breakdown time may change due to any changes to the Event Timeline & Flow Of Events by the Client; however, as mentioned these changes are to be finalised before sending the final Event Timeline & Flow Of Events to the Wedding DJ’s 14 days before the event date.

1. 1. In the event where the end time and/or strike/breakdown time go past the agreed time, overtime will apply, as per clause 6 below.

2. SERVICES, EQUIPMENT & PERFORMERS BOOKED 

2.1 The Client acknowledges that the total booking value is the total value for the Services, Equipment & Performers Booked at the Wedding DJ’s by the Client, and the Client has reviewed and accepts the Invoice attached to the Agreement detailing the requested Services, Equipment & Performers booked by the Client at the Wedding DJ’s. The invoice is marked Annexure 1 and attached to the Agreement.

2.2 The Client agrees and acknowledges that by signing the agreement that they understand and accepts the invoice, deposit amount, due date for deposit and due date for final payment.

2.3 The total booking value and/or balance due may change if the Client requests amendments, additions, or modifications to the Services, Equipment, or Performers after acceptance of the initial invoice and written confirmation from the Wedding DJ’s. Upon finalisation of all requested changes, the Wedding DJ’s will issue a revised invoice reflecting the updated total booking value and forward it to The Client.

2.4 The Client agrees that Clause 2.3 above does not permit the removal of any Services, Equipment, or Performers unless such removal has been expressly approved by The Wedding DJ’s and complies with the Terms & Conditions of the Agreement.

3.  BOOKING CONFIRMATION REQUIREMENTS 

3.1 The Wedding DJ’s will at no time be held liable if they are no longer available to supply any Services, Equipment, or Performers provisionally booked by the Client due to the Client not fulfilling the booking requirements referred to in Clause 3 of the Agreement.

3.2 The Wedding DJ’s reserves the right to accept other bookings for Services, Equipment, and Performers for the same date until the Client has fulfilled the booking confirmation requirements in Clause 3 of the Agreement.

4. PAYMENT OF SERVICES & PERFORMANCE BOOKED 

4.1 All final payments must be reflected in The Wedding DJ’s nominated bank account before the event date takes place.

4.2 International payments may be subject to additional bank charges, currency exchange fees, or intermediary banking costs. These charges remain the Client’s responsibility and will be added to the invoice.

4.5 Failure to make full payment by the final due date may result in the cancellation of all Services, Equipment, and Performers booked at The Wedding DJ’s, and the Cancellation Policy set out below may come into effect.

5. EVENT TIMELINE & FLOW OF EVENTS 

5.1 Due to high demand for Services, Equipment & Performers and operational planning requirements, the Client must first confirm with The Wedding DJ’s in writing whether any changes to the Timeline & Flow of Events for Services, Equipment, and Performers Booked at The Wedding DJ’s can operationally be accommodated and moved or changed, especially once Services, Equipment & Performers have been booked and confirmed by the Client.    

5.2 The Wedding DJ’s will make reasonable efforts to accommodate the requested changes to the booking; however, The Wedding DJ’s shall not be liable for any inability to accommodate changes where:

(a) written notification of the change is not provided to and confirmed by The Wedding DJ’s;

(b) notification is received fewer than 14 days before the event date; or

(c) the requested change would make it operationally impossible to deliver the Services, Equipment, or Performers already booked and confirmed by The Client under the Agreement.

5.2.1 The Wedding DJ’s may see this as an Event Rescheduling as set out below in Clause 10, or a Cancellation of Services, Equipment, and Performers Booked, and the Cancellation Policy stipulated below in Clause 19 may take effect if the parties do not come to an agreement.

5.3  The Client must provide an estimated Timeline & Flow of Events to The Wedding DJ’s 30 days before the event date and provide the final agreed-upon and confirmed Timeline & Flow of Events no less than 14 days before the event date.

5.4 If the event Timeline & Flow of Events runs later than the allowed 30 Minute “Grace Period” due to factors outside of The Wedding DJ’s control (including catering delays, speeches, or logistical issues), the performance end time will remain as originally agreed unless overtime is requested by the Client and approved by The Wedding DJ’s. This may result in Overtime Charges.

6. OVERTIME 

6.1 Overtime after 00:00 may be subject to an increased rate for Services, Equipment, Performers and Strike/Breakdown costs booked at The Wedding DJ’s.

6.2 The Client agrees that any overtime and additional costs that were not agreed upon before the event will be invoiced by The Wedding DJ’s and sent to The Client and must be settled and paid to The Wedding DJ’s within 7 days after the event date.

6.3 The Wedding DJ’s provides a 30-Minute “Grace Period” to accommodate the possibility should the Timeline & Flow of Events run late.

6.4 If the Event exceeds the 30-Minute “Grace Period”, the end time will not move, and times will be shortened according to artists’ and The Wedding DJ’s availability. If the artist and The Wedding DJ’s can accommodate a later starting and end time, then overtime at the agreed rate per Annexure 1, will come into effect.

6.5 If the Client’s event runs late and exceeds the 30-Minute “Grace Period” specified in the agreed Timeline and Flow of Events, then The Wedding DJ’s shall have no liability for any resulting inability to deliver Services, Equipment, or Performers, or any failure to adhere to the originally scheduled Services, Equipment and Performer performance of the agreed Timeline and Flow of Events.

7. MUSIC REQUESTS 

7.1 The Wedding DJ’s will make every effort to accommodate music requests and the final selection of music during the event will be the music brief and playlist supplied by the Client as received.

7.2 The Client agrees that they cannot hold The Wedding DJ’s liable for any music brief not being followed should the Client fail to supply a music brief less than 14 days in advance.

7.3 If no music brief or playlist is supplied by the Client to The Wedding DJ’s, then the music and playlist will be at the sole professional discretion of the Wedding DJ’s Performers.

8. VENUE REQUIREMENTS, RESTRICTIONS, ELECTRICITY SUPPLY & VENUE CANCELLATION

8.1 The Wedding DJ’s may not be held liable for any Services, Equipment, or Performers booked that cannot be carried out or performed due to venue restrictions, weather restrictions, electricity supply and/or venue cancellations.

8.2 The Client agrees and acknowledges that unsafe weather conditions, if the event is scheduled to be held outside, will not constitute a valid force majeure. If the Wedding DJ’s are unable to operate Services, Equipment and Performers in such conditions and must cancel Services, Equipment & Performers Booked due to the Client failing to take additional measures and made reasonable and/or adequate preparations in advance for unsafe weather conditions (if the event is scheduled to be held outside) then the Wedding DJ’s reserve the right to enforce the below Cancellation Policy.

8.3 The Client must ensure that The Wedding DJ’s has adequate access to the venue for setup and strike/breakdown within agreed times.

8.4 If the Wedding DJ’s do not have adequate access to the venue for any reason whatsoever other than what was agreed upon, or the venue does not meet the venue requirements as agreed upon, then The Wedding DJ’s may charge overtime until adequate access is given and all issues are resolved within a reasonable time frame on the event day, however if the issue is not resolved within a reasonable time and makes it operationally impossible for The Wedding DJ’s carry out their obligation then The Wedding DJ’s reserves the right to cancel all Services, Equipment, and Performers booked, and the Cancellation Policy below will be come into effect. 

8.5 The Client must ensure that the venue provides a stable electrical supply suitable for professional audio equipment.

8.6 The Wedding DJ’s cannot be held liable for interruptions caused by venue restrictions outside their control on the event day and/or during the event.

8.7 The Wedding DJ’s have surge protectors & insurance in place; however, should the venue be aware of electricity issues and not inform the Client or The Wedding DJ’s, then the Client will be held liable for any damages caused to equipment owned and operated by The Wedding DJ’s at the Venue due to an electricity fault. 

8.8 Should the venue cancel the event with the Client, it is the Client’s responsibility to inform The Wedding DJ’s in writing immediately upon receiving a cancellation notice from the venue.  The Wedding DJ’s will consider the cancellation notice along with the Services, Equipment, and Performers Booked and confirmed by The Client, and, if possible, the Event Rescheduling Section 10 will come into effect or may result in The Client Cancellation Policy Section 19.1 being enforced.

8.9 It shall remain the responsibility of The Client to ensure that all due diligence is in place, as per the above.

8.10 PUBLIC LIABILITY DISCLAIMER: The Client acknowledges and accepts all risks inherent to the event and voluntarily indemnifies The Wedding DJ’s from all claims, liabilities, damages, and costs arising from the Services, Equipment and Performer Performance, including personal injury, property damage, third-party claims, and loss of profits, except where caused solely by The Wedding DJ’s gross negligence or wilful misconduct. The Client warrants that the venue is safe, compliant with all applicable laws, and covered by comprehensive public liability insurance. The Wedding DJ’s shall not be liable for indirect or consequential damages, and liability is capped at the total fees paid or R1,000.00, whichever is greater. The Wedding DJ’s may discontinue Services, Equipment and Performers Booked immediately if conditions become unsafe. This Disclaimer is governed by South African law and constitutes a material term of the Event Services, Equipment & Performer Booking Agreement.

9. TRAVEL & ACCOMMODATION PERFORMER AND CREW HOSPITALITY 

9.1 Accommodation, beverages, and meals will be charged to the Client unless the Client or the venue provides suitable accommodation, beverages, and meals at no cost to The Wedding DJ’s, should the location of the event be located more than 60km outside of Cape Town.

9.2 For Events requiring extended onsite hours, early sound checks, or where performers and crew are required to travel more than 60 kilometers to and from the venue, The Client agrees to provide reasonable meals and beverages with a suitable waiting area for all performers and crew members along with accommodation if needed, this excludes any of The Wedding DJ’s setup and strike/breakdown costs.

9.3 Where meals are not provided, The Wedding DJ’s reserves the right to arrange catering on behalf of the performers and crew, the cost of which will be charged to The Client. This ensures that all performers and crew are adequately supported to deliver the highest standard of service throughout the event.

10. EVENT RESCHEDULING

10.1 If the Client wants to reschedule their event date, The Wedding DJ’s will make reasonable efforts to accommodate the proposed new event date, subject to their Services, Equipment & Performers’ availability.

10.2 Payments made to The Wedding DJ’s for confirmation of Services, Equipment and Performers Booked for the initial Event Date may be allocated to the new date, however, if The Wedding DJ’s have already incurred costs for Services, Equipment and Performers Booked for the initial Event Date and are no longer available to allocate them to the new Event Date, then those costs may be deducted from the initial deposit and The Wedding DJ’s may reserve all payments already made. The Parties may agree to enter into a new proposal and quote.

10.3 If the originally booked Services, Equipment and Performers are unavailable for the new date, The Wedding DJ’s will do their utmost best to provide suitable replacements of comparable style and experience. This may result in a new proposal and quote from The Wedding DJ’s.

10.4 If both parties are unable to reschedule the Event Date for any reason whatsoever, then the Cancellation Policy below will take effect.

11. PERFORMANCE STANDARD & LIMITATION OF EXPECTATIONS

11.1 The Wedding DJ’s will perform all Services, Equipment and Performers Booked with reasonable skill, care, and professionalism in accordance with accepted industry standards.

11.2 The Client acknowledges that Entertainment Services, including Performances, are inherently subjective and based on individual tastes and preferences.

11.3 While The Wedding DJ’s will use its best efforts to meet The Client’s expectations and agreed Services, no guarantee or warranty is given that a Performance forming part of the Services, Equipment and Performers Booked will meet the personal preferences or expectations of all guests or attendees.

11.3.1. The Wedding DJ’s shall not be held liable for dissatisfaction based on subjective opinion, including but not limited to music selection, performance style, or audience response.

11.3.2. The Client further acknowledges that The Wedding DJ’s is engaged to provide a Professional Entertainment Service and does not guarantee any specific reaction or outcome.

11.4 In the event of any operational issue within the reasonable control of The Wedding DJ’s, The Wedding DJ’s will take reasonable steps to address and rectify the issue during the Event, where possible. Liability for any proven failure to perform after a full investigation shall be limited in accordance with Clause 20 below.

11.5 The Wedding DJ’s will take reasonable steps to ensure backup equipment is available where possible but shall not be held liable for interruptions caused by technical failures beyond its control during the event.

12. PERFORMER SUBSTITUTION

12.1 If a booked performer becomes unavailable due to illness, accident, or circumstances beyond reasonable control, The Client shall be notified as soon as reasonably pracPerformersticable and The Wedding DJ’s reserves the right to provide a suitable replacement performer at its sole discretion based on the following:

12.1.1 within 7 days or more before the event, an alternative replacement option will be presented to The Client to choose from;

12.1.2 within 7 days or less before the event, an alternative replacement option will be presented to The Client; however, The Wedding DJ’s reserves the right to provide a suitable replacement performer at its sole discretion, especially if it is within 48 hours before the Event or on the Event day itself.

This represents a worstcase scenario, but to clarify why the decision would rest solely with The Wedding DJ’s: the limited time frame and the challenge of securing an available performer on such short notice make it necessary for The Wedding DJ’s to rebook and confirm a performer of comparable professional standard and performance style immediately, ensuring that The Wedding DJ’s deliver the same or as close as possible to the requested service and performance.

12.2 Any replacement performer will be of comparable professional standard and performance style, where reasonably possible.

12.3 The Client will be informed of any such changes as soon as reasonably possible.

13. EQUIPMENT SECURITY

13.1 Where equipment belonging to The Wedding DJ’s remains onsite overnight at the venue, The Client must ensure that the venue provides adequate security measures, such as an alarm system or security personnel.

13.2 Should the Venue be unable to provide such service, then a late-night strike/breakdown will have to take place at the late-night strike/breakdown cost as per Annexure 1.

14. VENDOR COORDINATION

14.1 The Wedding DJ’s may need to coordinate with event planners, venues, and other suppliers to deliver services effectively, and The Client is to provide those contact details upon request from The Wedding DJ’s.

14.2 The Wedding DJ’s cannot be held liable for delays caused by other vendors or venue logistics issues on the event day and/or during the event.

15. EQUIPMENT RESPONSIBILITY

15.1 All equipment supplied by The Wedding DJ’s remains its sole property.

15.2 The Client agrees to assist in ensuring that guests and venue staff do not interfere with or damage equipment owned by The Wedding DJ’s.

15.3 The Client may be held responsible for damage caused through the negligence or misconduct of their guests or Venue Staff.

15.4 The Client agrees to assist in ensuring that no other person except The Wedding DJ’s, may move and/or touch any equipment supplied by The Wedding DJ’s, especially at setup and/or strike/breakdown thereof. The Client shall be held responsible for any damages suffered due to the aforementioned not being adhered to.

16. PERFORMER SAFETY & GUEST CONDUCT

16.1 Guests may not interfere with The Wedding DJ’s Services, Equipment, and Performers at any time.

16.2 Should any guest conduct themselves in a manner deemed threatening or unsafe toward The Wedding DJ’s Personnel, Services, Equipment, and Performers, The Wedding DJ’s is expressly entitled to suspend or cease Services, Equipment, and Performance. Services shall only resume upon resolution of the matter to The Wedding DJ’s reasonable satisfaction.

17. MEDIA & MARKETING

17.1 The Wedding DJ’s may photograph or capture video content of performances during The Event for marketing and promotional purposes.

17.2 If the Client prefers that no media be used, this must be requested in writing 30 days before The Event.

18.  FORCE MAJEURE

18.1. Strict Definition:

Force Majeure means only those events that are: (i) beyond the reasonable control of the affected party; (ii) could not have been foreseen or prevented by reasonable precautions; and (iii) constitute one of the following: act of God, declared national state of disaster, civil war, or the death or critical hospitalisation (with supporting medical documentation) of The Client personally.

Economic hardship, scheduling conflicts, double-booking, illness below hospitalisation level, and transport delays do NOT constitute Force Majeure.

18.2. Notification Requirements:

The party invoking Force Majeure must: (a) notify the other party in writing within 24 (twenty-four) hours of the event arising; and (b) provide contemporaneous supporting documentation within 48 (forty-eight) hours. Failure to comply strictly with this notice requirement disentitles the affected party from relying on Force Majeure.

18.3. Effect of Valid Force Majeure:

Where a valid Force Majeure event is properly declared by The Client, the 50% deposit shall be refunded to The Client within 5 (five) business days, and no further penalties shall apply. No other compensation shall be paid by either party.

18.4  In such circumstances, both parties will make reasonable efforts to reschedule The Event. If both parties are unable to reschedule, then The Event will be seen as cancelled, and payments made to The Wedding DJ’s may be refunded to The Client or kept as a credit; however, a reasonable and fair amount may be deducted from the payments received from The Client and remain with The Wedding DJ’s due to services and costs already incurred.

19. CANCELLATION POLICY

19.1 If The Client cancels this Agreement for Services, Equipment and Performers Booked at The Wedding DJ’s for any reason other than a valid Force Majeure event, or it is Cancelled due to The Client being in breach of the Agreement and Terms & Conditions of the Agreement the following Cancellation Policy Penalty Fees which is in line with the Consumer Protection Act (CPA) 68 of 2008 will apply:

19.2 These Cancellation Penalty Fees compensate The Wedding DJ’s for loss of business opportunities and resources allocated and booked for the event.

19.3 The Client acknowledges that these Cancellation Penalty Fees represent a reasonable pre-estimate of damage suffered by The Wedding DJ’s, including but not limited to loss of business, performer commitments, and operational costs.

19.4 The Wedding DJ’s will endeavor to deliver all Services, Equipment and Performers Booked per the Agreement, however, should The Wedding DJ’s be forced to cancel the Agreement for any reason other than The Client being in breach of the Agreement and Terms & Conditions or a valid Force Majeure Event, the deposit amount already paid by The Client shall be refunded in full, unless The Wedding DJ’s have a valid reason to cancel the Agreement, in such event The Wedding DJ’s shall retain 10% of the fees already paid.

19.5 The refund shall be processed within 7 – 14 business days once The Wedding DJ’s cancels the Agreement via a written cancellation notification to The Client.

19.6 The Wedding DJ’s shall not be liable for any loss or damage due to the nature of the cancellation, except where the cancellation arises solely due to the Wedding DJ’s material breach of this Agreement then Section 20 may come into effect after an investigation is concluded and it is determined that The Wedding DJ’s are Liable for any loss or damage.

20. LIABILITY

20.1 The Wedding DJ’s maintains insurance for its equipment and operations to the maximum extent permitted by law. The Wedding DJ’s liability for any claim after a full investigation arising out of or in connection with this Agreement shall be limited to the total amount paid by The Client under this Agreement and Terms and Conditions.

20.2 The Wedding DJ’s shall not be liable for any indirect, consequential, or incidental losses, including but not limited to loss of enjoyment, loss of profits, or reputational damages.

20.3 Nothing in this Agreement and Terms and Conditions shall exclude or limit liability where such exclusion is not permitted under applicable South African Law.

21. BREACH

21.1 Should either party be in breach of any of the above clauses and/or the Agreement and fail to remedy such breach within 7 (seven) days after receiving written notice requiring it to do so, the aggrieved party shall be entitled to enforce its rights in terms of this Agreement.

21.2 In the event where the Wedding DJ’s is required to institute legal proceedings and/or engage the services of attorneys to recover any amounts due and/or to enforce any rights arising from this Agreement, due to the Client’s breach, the Client agrees to be liable for all legal costs incurred by the Wedding DJ’s on a scale between an attorney and own client, including collection commission and any other related costs.